Return Policy

Last Modified: May 23, 2019


Apparel & Accessories:

Because your products are one-of-a-kind items created especially for you, we do not accept returns for:

  • Products produced as ordered
  • Free or promotional items
  • Bulk orders

We will accept limited returns for:

  • Items with manufacturer damage or defects
  • Items damaged in shipment

Please contact our Customer Service team at 1-509-279-2034 or email us at customerservice@zomedesign.com within 14 days of receiving your order so we may assist you.


Refunds:

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.