Interactive Intelligence provides the most innovative call center software and IP telephony products and sevices available.
For the contact center, the enterprose and the remote and mobile workforce, out standards-based all-in-one IP platform unifies every aspect of business communications. For ACD routed multimedia interactions, feature-rich IP PBX functionality, screen and call recording, outbound dialing, voice and unified messaging, and more- we align your business communications into one powerful solution.
From our call center software- including automatic call distribution (ACD), interactive voice response (IVR), speech recognition, Web collaborations, remote agent support, supervisory monitoring, predictive dialing, call recording, reporting and more- to SIP-based enterprise IP telephony,enterprise messaging, voicemail replacement, and customer self-service, Interactice Intelligence offers a flexible, easy-to-manage alternative to proprietary, harware-centric solutions.
At Interactice Intelligence, it's what we do.